General Terms and Conditions Soundcheck.life
Article 1 - Definitions In these terms and conditions, the following definitions apply:
Entrepreneur: Quoted BV, operating under the name Soundcheck.life.
User: Any natural or legal person who creates an account on the platform (including Explorers, Inspirators, and Partners).
Consumer: A natural person acting for purposes outside their trade, business, craft, or profession.
Digital content: Data produced and supplied in digital form (such as access to the platform, the logbook, etc.).
Right of withdrawal: The legal option for the consumer to withdraw from the distance contract within the 14-day cooling-off period.
Article 2 - Identity of the Entrepreneur
Quoted BV
Kerkstraat 145 A1
9290 Overmere
Belgium
info@quoted.be / info@soundcheck.life
VAT: BE 0885.700.763
Article 3 - Applicability
These General Terms and Conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the user.
By creating an account or purchasing a membership, the user explicitly agrees to these terms and conditions.
These terms and conditions always take precedence over any terms and conditions of the other contracting party.
Article 4 - The Offer and Memberships
The offer contains a complete and accurate description of the services and digital content provided.
In the case of an Inspirator/Partner membership, the application to publish a page will be processed as soon as the user indicates that the content is complete. The actual publication date is independent of the membership start date; the user can use the platform immediately from the date of purchase. We strive for a processing time for publication within 14 days, depending on the submission of the correct data.
Article 5 - The Agreement and Payment
The agreement is concluded at the moment the user accepts the offer and complies with the conditions set out therein.
For digital payments (such as Bancontact, Credit Card, iDEAL), the agreement is concluded immediately once the payment provider successfully approves the transaction. In the case of bank transfers, the agreement is concluded upon written or electronic confirmation by the entrepreneur.
Article 6 - Right of Withdrawal (Applicable to Consumers Only)
The consumer has the right to withdraw from the agreement (such as a paid upgrade) within a period of 14 days without giving reasons. This membership will be refunded free of charge if cancelled within 14 days of account creation.
No memberships will be refunded after these 14 days have passed. Early termination or deletion of a membership does not entitle the user to any interim refund.
Where applicable to physical products: During the cooling-off period, the consumer will handle the product and packaging with care. Opened or damaged packaging where the seal has been broken is excluded from return. The direct costs of returning the goods are borne by the consumer.
Model Withdrawal Form
(Only complete and return this form if you wish to withdraw from the contract)
— To: Quoted BV, Kerkstraat 145 A1, 9290 Overmere, Belgium (info@soundcheck.life)
— I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods/provision of the following service ()
— Ordered on ()/Received on ()
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
Article 7 - Exclusion of the Right of Withdrawal
The right of withdrawal is excluded for services and digital content where the execution has begun with the consumer’s explicit prior consent before the end of the withdrawal period, and where the consumer has acknowledged that they thereby lose their right of withdrawal (such as immediately using the paid features of the logbook).
Article 8 - The Price
All prices stated on the platform include VAT for consumers, unless explicitly stated otherwise (such as in the B2B environment for Partners).
Prices will not be increased during the term of the current membership, except for statutory VAT changes. Price adjustments for subsequent terms will be communicated in advance.
Article 9 - Delivery and Execution
The entrepreneur will observe the greatest possible care in the execution of the services and the provision of access to the digital platform.
Article 10 - Payment Terms and Late Payment
Amounts due for memberships must be paid immediately via the online payment methods provided.
If a consumer fails to pay on time, the entrepreneur will send a first reminder free of charge. The consumer is then given 14 calendar days to settle the payment.
If payment is still not made after these 14 days, statutory late-payment interest and a fixed compensation fee will be charged in accordance with Belgian law (Code of Economic Law). For outstanding amounts up to €150, this compensation fee is capped at a maximum of €20.
For professional users (B2B), late payments will automatically incur an interest rate of 10% per year from the due date without prior notice, as well as a fixed compensation fee of 10% of the outstanding amount, with a minimum of €40.
Article 11 - Credit System and Self-Billing (Invoice Issued by Customer)
Prior Agreement: By creating an account and accepting these General Terms and Conditions, the User (Explorer/Partner/Inspirator) and Soundcheck.life explicitly enter into a self-billing agreement. This means that Soundcheck.life will generate invoices or credit notes in the name of and on behalf of the User for the commissions or credits they have earned that qualify for payout.
Generation and Timeline: Invoices will be automatically generated by the Soundcheck.life system and made available digitally to the User after the end of the period in which the credits became claimable. These documents comply with legal VAT requirements and contain the mandatory statement "Invoice issued by customer" (Self-billing).
Acceptance and Disputes: The User has a period of fourteen (14) calendar days from the invoice date to dispute the generated invoice with justification via email (info@soundcheck.life). If no objection is made within this period, the invoice is deemed irrevocably accepted by the User.
Tax Responsibility: The User is solely responsible for providing correct, complete, and up-to-date information regarding their tax status (such as VAT-liable, exempt under the small business scheme, or private individual/non-VAT-liable) in their account profile. The User remains fully responsible at all times for the accuracy of the invoice regarding their VAT position and for the eventual reporting and payment of any taxes or VAT due to the competent tax authorities. Soundcheck.life can never be held liable for incorrect VAT statuses or tax omissions made by the User.
Article 12 - Complaints Procedure
Complaints about the execution of the agreement must be submitted fully and clearly described via info@soundcheck.life within a reasonable time after the user has discovered the defects.
Submitted complaints will be answered within a period of 14 days from the date of receipt.
Article 13 - Disputes and Applicable Law
Distance contracts and agreements between the entrepreneur and the user are exclusively governed by Belgian law.
Any dispute between the parties shall fall under the exclusive jurisdiction of the courts of the judicial district where the registered office of the entrepreneur is located (Dendermonde/Ghent).
Article 14 - European Online Dispute Resolution (ODR)
The European Commission provides a platform for online dispute resolution for consumers, which can be found at: http://ec.europa.eu/consumers/odr/
